Lulu's Cyclery at 3089 Telegraph Avenue, Berkeley, California.

Went there knowing nothing about what I needed, only that I wanted a bike to commute to and from work. Not only did the sales people help me find what's in my budget but they took the time to explain the differences in the bikes and help me get the right bike for me. They were SUPER nice AND patient with me in every way. No sales pitches or pressure to buy anything. They even showed me free demos on how to change a tire, grease my chains etc. Ended up getting a used bike and quite a few needed accessories. Thanks Evie and Emily for the most personable and superb customer service. You guys ROCK!!

Uncomplicated & great service!
Bought a cool pink bike for my 3 week stay in berkeley and they bought it back for a third of the original price. Also i had a flat tire within the first 2 weeks and they fixed it for free! Definitely would buy here again.